iTRACE Change Request Form

Please use this form to report any errors/bugs that you are/have experienced whilst using iTRACE or to suggest any improvements. Please note that you have to complete this entire form in order to submit it for processing.

When you submit this form the content will be logged by iBase Systems and you will receive email confirmation of your submission from one of the support members at iBase Systems. The details you enter will be captured in an enhancement log which is managed and maintained by iBase Systems on behalf of TfL. Please note that the completion of this form does not mean that your suggestion will necessarily become a feature/change in iTRACE.

Thank you for taking the time to complete this form.  * denotes a required field.
 Is this an urgent request?  *
 Name  *
 Company/Local Authority  *
 Job Title 
 Telephone No  *
 Email Address  *
 Request Category:  *
 If other, please specify 
 What is the request/issue?  *
 How will it improve/benefit the system?  *
 What benefits will it bring to the end users or you?  *
 What are the consequences of not completing this request?  *