Transhub - Travel Plan Monitoring

Transhub provides continuity for the engagement of Travel Plan sites over time. The solution also provides long term business process continuity, as the solution applies standard processes for dealing with sites. Transhub is web-based and as such needds only an internet browser and all Travel Plan data is stored centrally storage. The combination of standard process and central storage helps alleviate the disruption of staff turnover.

A key aspect of Transhub is that it gives value to the work undertaken by Planning & Development Control Units in securing the Travel Plans by helping to ensure they meet their objectives through effective data collection, monitoring and review processes.

Historically, the travel planning process ended with the approval of the Travel Plan document. The lack of subsequent monitoring and enforcement has resulted in missed opportunities to benefits from successful travel plans and recover penalty clause funding.

Providing a standard system which organisations can use to fulfil their Travel Plan surveying requirements presents an opportunity for Local Authorities to charge for the Travel Plan monitoring process.

Transhub gives authorities a detailed and accurate picture of Travel Plans at a local or regional level, and the effects that behavioural and physical initiatives have on reducing car use, and on encouraging the use of sustainable travel methods.

Establishment of a region-wide database of travel plans will enable authorities to undertake some coordinated strategic planning for the first time.

iTRACE is used to facilitate a tactical approach to the management of behavioural change; the wealth of information collected via iTRACE brings true insight to the evaluation of Smarter Choices initiatives, helping you get the most from your investment.

iTRACE enables individual travel plan sites to perform their own site audit and staff surveys and the automation of many reporting and travel plan management processes eases the burden on local authority travel plan officers; strategic optimisation of resources is the first step to reducing your cost of operational delivery.

iTRACE provides developers with access to a professional tool kit to assist their compliance with travel plan related surveys and targets. This can help justify the levying of travel plan management charges.

The winning combination of audit & performance data, informed use of resources and online site surveys maximises your productivity and efficiency and provides the best possible value for money to the local authority and its travel plan sites.

Lower Cost

• A range of monitoring options at a low cost to you and free to businesses in your area, with the onus on the site not the local authority
• Organisation based Site Coordinator role reduces the need for third party involvement from consultancies, helping lower the costs for the travel plan site and cementing the relationship with the local authority
• Integrated customer relationship management functionality for each site and its associated contacts greatly simplifies site management
• All site related information is stored in one place, reducing the disruption caused by staff leave and turn over
• A range of reports can be generated to summarise performance and audit & survey responses, removing the need for intensive analysis of data

More Effective

• Instant access to all contact details, site, travel plan details and documents through one system Calendar appointments and mail-shots for quick and easy site relationship management and marketing
• Robust data set for analysis and modelling
• A standardised approach to travel planning meaning that comparisons can be made and best practice shared
• Organisations can easily create their first draft travel plan with iTRACE’s travel plan report templates and survey tools

Transhub’s practical system for the collection and management of travel plan survey and performance data demonstrates progress against targets for both individual businesses and for the authority against it’s local transport plan.

Effective communication is at the heart of accountability and transparency. iTRACE’s tiered access levels ensure it’s never been easier to securely access and share information. Communication of reliable performance details has been shown to strengthen relationships and build confidence within authorities, with travel plan sites and with the public.

• Track travel plan site performance against planning targets over time
• Track your travel planning team’s performance over time
• Instant results for modal split and shift and performance against planning targets
• Provides an audit trail for Development Control to ensure site performance is in line with planning requirements and support the recovery of penalty charges

Whether your travel behaviour change strategy is to reach 2015 and then take stock, or create a scheme which is self-sustaining (perhaps even revenue generating) and designed to last well into the future you need tools.

Tools to help you:

• Establish a benchmark for travel behaviour and CO₂ output
• Record, report on and understand observable changes such a modal shift or split & CO₂
• Identify which measures should be funded beyond 2015

You need a tool that makes cross authority collaboration a simple affair. 30% of all UK local authorities use iTRACE to monitor the performance of planning and voluntary travel plans and iTRACE is playing a crucial role in the LSTF program by providing a standardised monitoring platform for 25% of the bodies that submitted successful bids.

According to the DfT’s Monitoring and Evaluation Framework, “In a world of devolved decision-making - monitoring and evaluation will play an enhanced role.”

According to Nick Butler, Sustainable Transport Officer, Darlington Borough Council “We learned from our ‘demonstration town’ experience that having a reliable method of measuring behavioural change is crucial... We did a lot of research which confirmed that the most widely used system is iTRACE and it’s already being used by collaborating authorities in West Yorkshire, Tyne & Wear and elsewhere. It [iTRACE] ticks all our boxes with both our internal monitoring needs and those agreed with the DfT for the LSTF funding.”

Join the national standard:

• 30% of UK authorities already on-board
• No software to install, use your internet browser
• Up and running within weeks, not months
• Prepay, no problem


Without the facts you can’t influence decision making, prove return on investment, contribute your experience to the industry or publish monitoring data/case studies. Transhub gives you the facts.